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Posted onTrustindex verifies that the original source of the review is Google. Erik was great! He was quick and very informative!
Owner's reply
Hi Ken Phelps, Thanks for your kind feedback! We are thrilled to hear about your positive experience with Erik's swift and insightful garage door repair service. We strive to ensure everyone's experience with us is informative as well as efficient. You're always welcome at Imperial Overhead Garage Door Repair.Posted onTrustindex verifies that the original source of the review is Google. Bret was knowledgeable, courteous, and professional. Took time to explain what was needed as well as not needed .
Owner's reply
Dear Michael Richmond, Thank you for your kind words. Bret is indeed one of our most experienced experts in garage door repair. We're glad he could assist you in understanding the process. We appreciate your trust in Imperial Overhead Garage Door Repair.Posted onTrustindex verifies that the original source of the review is Google. Michael G. Was efficient, honest and we got great service from him . I will recommend Imperial to friends.
Owner's reply
Dear lisasudak, Thank you for your positive feedback! We're thrilled to hear Michael provided such excellent service. Your recommendations are greatly appreciated. We'd be delighted to assist your friends with their garage door repair needs. Best regards, Imperial Overhead Garage Door RepairPosted onTrustindex verifies that the original source of the review is Google. This is the first one of these door repairman that didn't start trying to sell me a door and an opener and everything else but fixing what I had. He fixed it properly and I am very happy with the price.
Owner's reply
Dear Ed Kimbrough, We deeply appreciate your kind words and are thrilled to hear about your satisfaction with our service. We're committed to offering high-quality garage door repair to our valued customers like you. Thanks for choosing us! Imperial Overhead Garage Door RepairPosted onTrustindex verifies that the original source of the review is Google.
Owner's reply
Hi Christy Castereno, Thank you for choosing us for your garage door repair needs. We deeply appreciate your trust and are gratified to hear that you're happy. We look forward to serving you again in the future! Best Regards, Imperial Overhead Garage Door RepairPosted onTrustindex verifies that the original source of the review is Google. Very helpful service tech explained what needed to be done and how much it would cost.
Owner's reply
Dear Della South, Thank you for sharing your positive experience with our service tech. We strive to provide thorough and transparent garage door repair solutions for our customers just like you. We're always here for your garage door needs! -Imperial Overhead Garage Door RepairPosted onTrustindex verifies that the original source of the review is Google. I had an urgent need on a Sunday over the holidays. They answered my call promptly, and a technician, Erik, was at my house in under two hours. Erik was clear about the cost and explained everything to me in clear detail. Highly recommend!
Owner's reply
Dear Tyler, We are truly grateful for your kind words. It was our pleasure to assist you with your urgent garage door repair during the holidays. Erik, like all of us at Imperial Overhead, value clear communication with our customers. Thanks for your recommendation. We look forward to serving you in the future! Best, Imperial Overhead Garage Door RepairPosted onTrustindex verifies that the original source of the review is Google. We have a large 2-car garage with a heavy 800 lb door and a side mounted motor. The support strings on one side broke, causing the door to drop unevenly and come out of the tracks, leaving one side fully down and the other halfway up. With both cars parked inside, it was a very risky situation. A couple of technicians initially tried to fix it and to their credit were transparent in acknowledging they were not the right fit for a door of this size and complexity. That’s when we contacted Imperial Overhead Garage Door Repair. Brett came out on a weekend with very short notice, quickly diagnosed the issue, explained exactly what had failed, and provided a clear, fair estimate. He resolved the entire problem cleanly and safely within a couple of hours. The price was very reasonable given the expertise, speed, and weekend emergency support. Brett also adjusted the tracks and relubed them, which made a noticeable improvement in the smoothness and overall feel of the door. We are now signing up for their annual maintenance plan based on the confidence they earned from this experience. I highly recommend Brett and Imperial Overhead Garage Door Repair for their professionalism, honesty, expertise, and responsiveness.
Owner's reply
Hello Pradeep Konduru, Thank you so much for taking the time to share your experience with us. It was our pleasure to assist with your garage door repair, and we are delighted to have been able to exceed your expectations. We cannot wait to continue providing you with outstanding service through our maintenance plan. Your recommendation means a lot to us. Thanks again, and stay safe! Imperial Overhead Garage Door RepairPosted onTrustindex verifies that the original source of the review is Google. Called on a Saturday with an emergency. The tech showed up within an hour and had it fixed right away! Very nice people. A pleasure to deal with.Posted onTrustindex verifies that the original source of the review is Google. Very nice and very knowledgeable. Would recommend to anyone that needs door repair
Owner's reply
Hello William Shutes, Thanks for recognizing our expertise and recommending us to others. We're thrilled that you're satisfied with our garage door repair services. It's customers like you that make our job wonderful. We look forward to serving you again. Imperial Overhead Garage Door Repair.Load more
Imperial Garage Door Repair
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